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Yoliday Privacy Policy

Last updated : January 1, 2024

Effective Date : January 1, 2024

Yoliday ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and mobile application ("Service").

1. Information We Collect

We collect different types of information to provide and improve our services, including:

1.1 Personal Information

When you create an account, book experiences, or host an event, we may collect:

  • Name
  • Email address
  • Phone number
  • Payment details (processed securely via third-party payment providers)
  • Profile photo (optional)

1.2 Usage Information

We collect data about your interaction with the Service, such as:

  • Search and browsing history
  • Experience bookings and preferences
  • Device and connection information

1.3 Location Information

With your consent, we may collect location data to provide location-based experiences and recommendations.

1.4 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and track activity.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve Yoliday's services
  • Facilitate bookings and payments
  • Connect travelers and hosts
  • Personalize recommendations and marketing
  • Enhance security and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

  • Hosts & Guests: Information necessary for booking and hosting experiences.
  • Service Providers: Third-party payment processors, cloud storage, analytics, and customer support.
  • Legal Compliance: If required by law, court orders, or to protect rights and safety.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Your Rights & Choices

You have control over your data, including:

  • Access & Correction: Review and update your profile information.
  • Delete Your Account: Request account deletion via the app settings.
  • Opt-out of Marketing: Unsubscribe from promotional emails.
  • Manage Location Services: Enable or disable location access in your device settings.

5. Data Security

We implement strong security measures to protect your data, including encryption and access controls. However, no method of transmission is 100% secure.

6. Children's Privacy

Yoliday is not intended for children under 13, and we do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-app notifications.

8. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Yoliday Support

Email: support@yoliday.com